FREE Shipping Australia & Worldwide
International Christmas Order by 6 Nov
FREE Shipping Australia & Worldwide
International Christmas Order by 6 Nov

Product Care

Easy Day-to-day Care
All Woola rugs are genuine “wool-on-skin” hides, so they are very easy to take care of. Here are four easy steps to refresh your rug:

Airing

Place sheepskin rug on laundering rack or wire at a breezy spot indoor or under shade. Due to the natural lanolin in the wool, genuine sheepskin tends to be self-cleaning. Regular airing will keep your rug fresh and help maintain its self-cleaning properties.

Brushing

Regular brush with pet brush or comb will restore the flattened wool pile. This can also help to bring dust and foreign matters between fibres to surface.

Vacuuming

Vacuuming (medium level suction) can clean dust and foreign matters within wool fibres. This can also restore the fluffiness of wool pile.

Spot Cleaning

Small marks can be sponged off using clean warm water or diluted wool shampoo mix, towelled dry then airing.

DO NOT
  • Do not leave rug under direct sunlight.
  • Do not leave rug close to direct heat or iron.
  • Do not tumble-dry (hot dryer).
  • Do not bleach.
  • Do not wash any sheepskin rugs in any laundry detergent, soap or washing detergent. They can only be washed with wool detergent that does not contain enzymes, alkali, phosphate, peroxides or bleaches (these products cause rapid and irreversible damage, shrinkage and hardening of chrome tanned leathers).
Washing Guide
All Woola rugs are washable. Follow the following instructions will help to keep your rug at its best condition.

Long Wool Rug

To wash your long wool rug, hand wash in cold or lukewarm water with wool detergent ONLY.

Give the wet rug gentle squeeze and a good shake to remove excessive water. Dry flat on clothesline or drying rack at a breezy spot and gently stretch to shape while damp. Keep away from direct sunlight and artificial heat (as these may damage the leather). After washing, the wool may revert back to its natural curly state. Just gently brushing the wool in one direction while it is damp to straighten the wool. Brush again when it is dry to help restore the fluffy appearance. You will see some fibres lost and it is normal.

We do not recommend regular washing for our long wool rug. If you want to do regular cleaning, we always recommend dry clean over washing. 

Please note: we are not in the position to guarantee the rug condition after washed as there are many uncontrollable factors in the washing process.

Medical Rug

Our medical rug is the certified Hitemp UR Australian Medical Sheepskin AS4480.1. These rugs are specifically designed and manufactured for high temperature laundering. They are thermally disinfected when washed at 80ºc or 175ºF. Medical rugs can be hand wash or machine wash on delicate/wool cycle up to 80ºC or 175ºF, with ONLY wool detergent .

Give the wet rug gentle squeeze and a good shake to remove excessive water. Dry flat on clothesline or drying rack at a breezy spot and gently stretch to shape while damp. Keep away from direct sunlight and artificial heat (as these may damage the leather). After washing, the wool of long wool sheepskins may revert back to its natural curly state. You can help restore the fluffy appearance by gently brushing the wool while it is damp and again when it is dry. You will see some fibres lost and it is normal.

The certified Hitemp UR Australian Medical Sheepskin AS4480.1 is also urine proved. If the rug is contacted with urine, shake the liquid off from the rug and rinse it with cold water immediately. The natural oil on wool pile will help to keep any liquid on the outer layer of wool. Rubbing will however bring liquid further into wool pile.

Baby Rug

Our baby rug can be hand washed or machine washed on delicate/wool cycle with cold or lukewarm water and wool detergent ONLY.

Give the wet rug gentle squeeze and a good shake to remove excessive water. Dry flat on clothesline or drying rack at a breezy spot and gently stretch to shape while damp. Keep away from direct sunlight and artificial heat (as these may damage the leather). After washing, the wool of long wool sheepskins may revert back to its natural curly state. You can help restore the fluffy appearance by gently brushing the wool while it is damp and again when it is dry. You will see some fibres lost and it is normal.

Spot cleaning can reduce the washing needs. If the rug contact with liquid, just shake the liquid off and use a damp cloth to do patch clean. Then air the rug in the shade. 

Please note: we are not in the position to guarantee the rug condition after washed as there are many uncontrollable factors in the washing process.