All orders will be processed within 48 hours (unless stated otherwise on product page). Once the order has been confirmed, we will provide shipping details to the email address associated with the order.
FREE SHIPPING Australia wide.
Shipping cost and estimated delivery time for popular destinations are as below:
| Destination |
Estimated Delivery Time |
Shipping Costs |
| New Zealand |
3 – 5 business days |
$15 AUD |
| Asia |
5 – 7 business days |
$39 AUD |
| USA & Canada |
5 – 10 business days |
$39 AUD |
| Europe |
5 – 10 business days |
$39 AUD |
| Elsewhere in the world |
Contact us |
Contact us |
IMPORTANT
- All shipping address must be a physical address. P.O. box is not accepted. Please also ensure you enter the shipping address correctly. We do not take responsibility on any lost due to incorrect address was provided.
- In order to provide you the most time and cost effective shipping option, your order may be shipped from the closer authorised stockist to you. We will include such information to you prior shipping.
- Shipping costs worldwide always fluctuated and are quoted base on different variances such as destination, international fuel price, taxes etc. Hence Woola reserves the right to adjust postage charges at any time. We will notify if there is additional shipping cost, on top of what quoted above, at the time we confirming your order. You have the right to cancel the order under this circumstance.
- Woola is not liable for any shipping delays due to unforeseen factors, such as customs delays, weather conditions, and items lost or stolen while in possession of the shipping carrier.
- We strongly suggest the parcel to be collected in person under any circumstances. We do not offer option for authority for parcel to “leave at the door”. Woola does not take responsibility for lost or damaged packages that have been left with authority to leave at the doorstep under your private arrangement with courier company or third party.
