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Terms & Conditions

Thank you for visiting www.woola.com.au (“website”), which its content is owned and operated by Woola Sheepskin Australia. Throughout the site, the terms “we”, “us” and “our” refer to Woola Sheepskin Australia.

The following sets out the terms and conditions upon which we sell and supply any of our products and the use of this website. These terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers or merchants. By accessing or using any part of the site, you agree to be bound by these terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Any sale of products via this website will be on the basis of these terms.  Woola reserves the right to amend these terms and conditions at any time in our sole discretion and without prior notice, which shall take effect upon posting to the Website. It is your responsibility to review these terms and conditions for any changes.

Please read these terms and conditions carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms and conditions.

Website access

Woola grants you permission to use this website as set forth in these terms and conditions, provided that:

  • your use of this website as permitted is solely for your personal, non-commercial use;
  • you will not copy and distribute any part of the website in any medium without our prior written authorization;
  • you will not alter or modify any part of the website other than as may be reasonably necessary to use the website for its intended purpose;
  • you are of legal age to form a binding contract and are not a person barred by any laws from using the website; and
  • you will otherwise comply with all terms and conditions.

It may be possible to access the website via a third party social network or email service, including but not limited to Facebook, Instagram or otherwise (“third party platforms”). If you access the website via a third party platform then all data collected, accessed or stored from that third party, or content shared back to or used by that third party, will be collected, shared or used in compliance with the terms and policies of that third party platform. As we do not have control over the user interface provided by third party platforms, we do not take any responsibility for any changes or problems with the interface or exchange of information provided by any of them. We have no control over the privacy policies of third party platforms. Neither do we have any control over or responsibility for the information or content collected by such websites and platforms. If you access the website through a third party platform then we encourage you to become familiar with the privacy policies and practices of that site or platform.

You agree not to use or launch any automated system, including without limitation, “robots”, “spiders” or similar technological devices or programs, that access the website in a manner that sends more requests to our servers than a human can reasonably produce in any period of time by using a conventional on-line web browser. Notwithstanding the foregoing, Woola grants the operators of public search engines permission to use spiders to copy materials from the website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. We reserve the right to revoke these exceptions either generally or in specific cases, in our sole discretion.

Products and services

We have made every effort to provide as accurately as possible the colours, images, measurement, description and all other relevant information of our products on the website. We cannot guarantee that your computer monitor’s display of any colour will be accurate and your personal discretion on product’s measurement, quality and satisfaction will be met. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents. All descriptive matter and specifications are issued or published for illustration and reference only.

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. We also reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. Any offer for any product or service made on this site is void where prohibited.

Customer satisfaction is subjective and by personal discretion. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

The currency of our website is Australian Dollar or stated otherwise. Product prices displayed on this website does not include GST.

Payment

Woola offers secure payment method using PayPal. All payments are taken place through secure internet payment service provided by PayPal, the world’s largest online payment provider. You can pay by VISA, MasterCard or American Express credit cards, or by debit cards* or bank transfer through PayPal payment facility. (*Debit cards are accepted, if they have a Visa or MasterCard logo). All payments will take place through third party’s facilities. All payments warranties are bound by PayPal’s terms of services and their privacy policies. Woola does NOT have access and does NOT store any form of personal and sensitive information or data from the process. Woola however is committed to provide the best and most secure payment option(s) to our customers.

This Payment Method policy applies to all orders, including orders of custom made products where the processing time may be longer than usual. Some payments may be subject to ID verification which requires the credit card holder to complete and return (by email or fax) a Payment Authorisation form.

Our intellectual property rights

All content on our website, including without limitation, the text, code, fonts, graphics, photos, designs which created by and for Woola, interactive features and logos are owned by or licensed to Woola, subject to copyright and other intellectual property rights under Australian and foreign laws and international conventions. Content on the website is provided to you “as is” for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purpose whatsoever without the prior written consent of Woola or as expressly provided. We reserve all rights not expressly granted in and to the website and the content contained.

If you download or print a copy of any portion of the content of our website for personal use including sharing any content on social media platforms, then you must maintain all applicable copyright and other proprietary notices. You must not modify the paper or digital copies of any materials you have printed off, downloaded or shared in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.

All other trademarks are owned by third parties, and may not be used for any purpose without the prior written permission of such parties.

Accuracy of information you provide

When you are joining subscription or purchasing our product(s), you must provide accurate and complete information for Woola to provide relevant services accordingly. If any of your information changes, you agree to update your registration information as soon as possible. We do not take responsibility on incorrect information you provided which might link to your order and purchase.

Your submission of personal information through the website is governed by our Privacy Policy.

Third party links

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Third party links on this website may direct you to third party websites that are not affiliated with us. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through our website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these terms and conditions.

Certain content, products and services available via our website may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Indemnification

You agree to indemnify, defend and hold harmless to Woola and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these terms and conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Disclaimer

All materials and information (materials) provided on this site are provided “as is” without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that this site, its servers, or e-mail sent from this website are free of viruses or other harmful components. Under no circumstances shall we be liable for any loss, damage, liability or expense incurred or suffered which is claimed to resulted from use of this website, including without limitation, any fault, error, omission, interruption or delay with respect thereto. Use of this website is at your sole risk. Under no circumstances, including, but not limited to, negligence, shall we be liable for any direct, indirect, incidental, special or consequential damages, even if we have been advised of the possibility of such damages. You specifically acknowledge and agree that we are not liable for any conduct of You.

Queries and complaints

Any query or complaint about our terms and conditions please contact us at [email protected].